David Richards edits Reserchers and writes most of what appears on it. His focus is the unglamorous middle of the small-business software market: the estimating, scheduling, routing, CRM, and lead-handling tools that a landscaping or field-service company ends up running its week on.
His working method is the one described in the editorial policy. Claims start from primary vendor documentation rather than roundups, every price and plan name carries the date it was checked, and a page says plainly when something could not be confirmed. He does not describe desk research as a product test, and no comparison on this site claims hands-on testing that did not happen.
Corrections reach him directly. If a price has moved, a plan has been renamed, or a comparison reads as unfair to a product, send the vendor's own documentation and the page will be updated and dated.
What he covers
- Field service management software
- Landscaping business software
- Small business CRM
- Job estimating and quoting software
- Route planning and scheduling software
Corrections
Email [email protected] with the vendor documentation that contradicts the page. Theeditorial policy sets out what gets corrected and how the change is dated.
